Residential and Commercial Water Leak Detection in Fort Smith, AR | Trenchless Leak Detection

Repair Services

*No RMA is Required*

Items We Repair:

  • Vivax Drain Camera
  • Robotic Drain Cutters
  • Many Major Drain Camera Brands

Instructions:

  1. Download the REPAIR FORM here.
  2. Include a COMPLETED copy of the Repair Form in the box.
  3. Properly package your equipment.
  4. Ship equipment to Trenchless Leak Detection, ATTN: Repair Services, 2814 Zion Place, Van Buren, AR 72956 (via UPS, FedEx, USPS, etc).
  5. Upon Receiving an Item for Repair, we will tag item with matching tag stapled to the repair request form.
  6. We will take pictures of items shipped.
  7. Call customer to notify that item was received.
  8. Inform customer of our process of repair:
    1. Confirm with customer ALL items listed were received.
    2. Place customer's credit card on file (verify email and contact information with customer).
    3. Trouble Shoot equipment needing repair.
    4. Email customer estimate of repair, including detailed report of what is needed, along with time frame of return.
    5. Once confirmed for repair, process credit card for payment.
    6. Repair Item.
  9. Once Item is repaired:
    1. Package repaired Item with all accessories included (if any).
    2. Notify customer item has been repaired (through their preferred contact method).
    3. Ship Item back to customer.
    4. Email customer receipt with tracking number of item returned.
  10. We will provide a 30-day warranty.

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Contact Us For Questions and Quotes

PO Box 11
Rudy, AR  72952